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Posted on: November 16, 2020

Phone Responses during City Hall Closure

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To protect the health and safety of our city staff, which will, in turn, allow us to continue to serve our community, we are staggering the hours that staff will be present in the office.  This may result in phone calls not be answered, but messages will always be received and calls will be returned in a timely manner. Our phone system forwards all voicemail message to our email system, which enables staff members to respond almost immediately! 

To help streamline the process of leaving a voicemail message, below are the options that you will be given when calling City Hall at (320)252-6822:

Press 3 - for Water, Sewer or Utility Billing

Press 4 - for Building, Zoning or Planning

Press 5 - for Accounts Payable or Receivable

Press 6 - for Human Resources or Payroll

Press 7 - for the Police Department

Press 9 - for the Fire Department

Press 0 - for any other city related matters

Enter extension 258 - for non-emergency police or fire department needs

Enter extension 878 - for any Public Works after-hours emergency.


As always, if you have a Police or Fire Emergency, hang up and Dial 911!

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